client experience

12 posts

Latest Posts

The importance of being client-centric
Reports client experience

The importance of being client-centric

There is no single source of innovation and transformative ideas. Regardless of where the ideas come from, they need to be driven from within the practice and serve the client.
1 min read
Fringe Legal #35: what can the Mars landing teach legal teams?
Newsletter client experience

Fringe Legal #35: what can the Mars landing teach legal teams?

It's been a busy week, so please excuse the delay in getting this newsletter out. I connected with
5 min read